Alarm patrol response
Even though SM Security Services Pty Ltd doesn’t employ security guards directly, we have accounts with all the major patrol companies throughout the Sydney metropolitan area and will organise one or more patrol companies to service all your security patrol response needs.
In the event of an alarm activation from your premises, if the control room can’t contact anyone from your premises, the control room will ring a series of key-holders (nominated by you) to make them aware of the alarm activation and if instructed by the nominated key-holder, dispatch a patrolman to investigate. You or the key-holder will be kept informed of the outcome once the patrolman has arrived at your premises and carried out an inspection.
If staff members forget to arm the alarm system at close of business, again, patrol can be sent out to arm the premises for you.